Request and track a Chrysler Capital title to Massachusetts
When the lienholder holds the title, Massachusetts requires the current registration plus a title copy, security agreement, or recent state vehicle record. Vehicles from some title-to-owner states still require the physical title.
Both official paths rechecked 2026-10-06.
Where Chrysler Capital and Massachusetts meet
The lender controls sending. Massachusetts controls what it can use and where it must arrive.
- 01Start with Massachusetts
Confirm the origin state's title-holding rule and which substitute the intended RMV service center will accept before requesting lender documents.
- 02Open the Chrysler Capital request
Ask the destination motor vehicle office what it needs. The chryslercapital.com website now redirects to Santander Consumer USA, so use Santander's Titles page for the state-change request.
- 03Use the official channel
Contact the State Titling Division for a formal request, then send that request to Santander by mail (Santander, Titles Department, 1601 Elm St., Dallas, TX 75201) or by fax (214-237-3549). Santander Consumer USA lists 800-526-0157 for titles, Monday to Friday 7 a.m. to 6 p.m. CT. That is Santander's number, not a confirmed Chrysler Capital lease line, and Santander's Titles page describes no separate lease process, so lessees should confirm lease steps with Santander.
- 04Track state receipt
Record lender sending and Massachusetts receipt separately. Keep the old-state record open until replacement proof is ready.
When the lienholder holds the title, Massachusetts requires the current registration plus a title copy, security agreement, or recent state vehicle record. Vehicles from some title-to-owner states still require the physical title.
State first step: Confirm the origin state's title-holding rule and which substitute the intended RMV service center will accept before requesting lender documents.
Chrysler Capital timing: Santander's Titles page says printing an electronic title averages four to six weeks, and the new state should then receive the title within fifteen business days after Santander gets the printed title. It gives no lease-specific time, so start before the destination deadline and record the request date.
Open the official state instructionsBuild the Chrysler Capital request for Massachusetts
Add the state you are leaving. No VIN or loan account number is collected.
Keep the whole handoff in one checklist
We match the Chrysler Capital request to Massachusetts, prepare the handoff, handle supported follow-up, and keep sending, receipt, and final proof separate.
- Both official paths and visible source dates
- Prepared request language and a route worksheet
- Supported follow-up through the handoff milestones
- A private case with the final proof check
Chrysler Capital → Massachusetts
Massachusetts accepts specified substitute title proof
Source check, unsigned cover, recipient details, and send instructions stay together.
- 02Chrysler Capital sendingRecorded separatelyTracked
- 03Massachusetts receiptNot assumed from deliveryTracked
- 04Usable replacement proofChecked before closeoutFinal check
Keep the request and receipt in one saved handoff
Keep the Chrysler Capital request, send status, Massachusetts receipt, and final proof together. Use the official provider or agency channel for account details and submissions.
See a sample lender handoffKeep your place and return later
Track your progress, dates, title requests, and receipts to keep. We will email a private return link.
Both sides checked 2026-10-06
Chrysler Capital controls its channel. Massachusetts controls the title path.
- Santander Consumer USA: titles, lien releases, and state changesChecked 2026-10-06 ↗Title / lien
- Santander Consumer USA: contact numbers and support hoursChecked 2026-10-06 ↗Title / lien
- Massachusetts RMV: Transfer an out-of-state registration and titleChecked 2026-08-01 ↗Title / lien
NewState Drive is independent and is not affiliated with or endorsed by Chrysler Capital. Add private identifiers only inside approved lender and agency channels.
Chrysler Capital to Massachusetts title questions
- How does a Chrysler Capital title transfer to Massachusetts start?
- Confirm the origin state's title-holding rule and which substitute the intended RMV service center will accept before requesting lender documents. Then follow Chrysler Capital's current channel: Contact the State Titling Division for a formal request, then send that request to Santander by mail (Santander, Titles Department, 1601 Elm St., Dallas, TX 75201) or by fax (214-237-3549). Santander Consumer USA lists 800-526-0157 for titles, Monday to Friday 7 a.m. to 6 p.m. CT. That is Santander's number, not a confirmed Chrysler Capital lease line, and Santander's Titles page describes no separate lease process, so lessees should confirm lease steps with Santander.
- What should I ask Chrysler Capital to send?
- When the lienholder holds the title, Massachusetts requires the current registration plus a title copy, security agreement, or recent state vehicle record. Vehicles from some title-to-owner states still require the physical title. Confirm the exact document, state recipient, fee, handling time, and evidence of sending before the request leaves.
- How long can the Chrysler Capital handoff take?
- Santander's Titles page says printing an electronic title averages four to six weeks, and the new state should then receive the title within fifteen business days after Santander gets the printed title. It gives no lease-specific time, so start before the destination deadline and record the request date. Confirm the current estimate with both Chrysler Capital and the intended Massachusetts office.
- What if Chrysler Capital says it sent the title but Massachusetts cannot find it?
- Ask Chrysler Capital what title document was sent, the send date, exact recipient, and available delivery evidence. Then ask the Massachusetts office whether it received and associated that document with the transaction. Sending, delivery, and agency acknowledgement are separate milestones.
- What can I keep in the saved lender handoff?
- Keep the route-specific request worksheet, unsigned cover sheet, follow-up scripts, recipient and document checks, handoff milestones, and final proof checklist together.