Paid off your Audi Financial Services loan? Getting the lien release and title
Audi says Audi Financial Services customers are those who lease or began financing before May 1, 2025, and that financing begun on or after that date is with Audi Retail Finance powered by Wells Fargo. For a financed vehicle, Audi Financial Services says paper titles are generally mailed, and electronic titles or liens are released to the DMV, approximately 10 business days after the account is paid in full.
Audi says customers who lease, or who began financing before May 1, 2025, are Audi Financial Services customers. Customers who began financing on or after May 1, 2025 are with Audi Retail Finance powered by Wells Fargo.
How to ask Audi Financial Services for the release or title
If nothing arrived, see the next step below.
Everything Audi Financial Services says about payoff
Audi says Audi Financial Services customers are those who lease or began financing before May 1, 2025, and that financing begun on or after that date is with Audi Retail Finance powered by Wells Fargo. For a financed vehicle, Audi Financial Services says paper titles are generally mailed, and electronic titles or liens are released to the DMV, approximately 10 business days after the account is paid in full. It says this may be faster in some states, as state law requires, and that the DMV may need additional processing time before you receive the title.
Log in to myAudi and send a secure message through the Message Center in the Audi Financial Services section. Audi's FAQ gives this for a title you never received. Audi also lists (888) 237-2834 as its general contact number.
If it never arrived: If you never got the title, Audi Financial Services says to log in to myAudi and send a secure message through the Message Center in the Audi Financial Services section. Audi says that for a financing agreement not held by Audi Financial Services, you should ask the company that financed your Audi about the title.
Want it in writing? Build a free request letter for your records. It never asks for your VIN or loan number.
Where to reach Audi Financial Services
Copied from the lender's published pages. Contacts change, so confirm before mailing originals.
Where to send a title or lien release request
- Online: Secure message through myAudi that Audi gives for a title you never received
- myAudi Message Center, in the Audi Financial Services section
Other published contacts
The lender describes each one below. Check the purpose before you use one.
- Phone: General contact number for Audi Financial Services customers
- (888) 237-2834
- Mail: Lienholder address Audi gives for a title application when you finance with Audi Financial Services; not for lien release requests
- Audi Financial Services, Attn: Payoff Department, P.O. Box 94026, Palatine, IL 60094-4026
Lien release rules where the car is titled
Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?
We have not published New Mexico, Utah or Wyoming yet. Ask that state's title agency for the lender's release deadline.
Get the Audi Financial Services lien release finished
Your Audi Financial Services loan is paid off but the title, the release, or the state record still isn't right. We check the path and prepare the paperwork for you to sign and send.
Do it yourself, free
Follow your state's official steps and use its form, build a free request letter, and use the official lookups. All of it is on this site and none of it needs us.
Paid help
We find the release path for your state and lender and prepare the request and any state form. You sign and send it.
Follow-up: Structured case updates plus lender and state milestone coordination through one final proof check, for up to 30 calendar days after the initial report is delivered. We cannot guarantee a release, a clear title or a date.
Lenders that are out of business or merged, court orders, and bonded titles are not included; those cases are reviewed and quoted separately.
Every guide and official link on this site stays free.
Moving to another state with an Audi Financial Services auto loan
If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.
Audi Financial Services pages behind this guide
Checked Oct 7, 2026.
Audi Financial Services lien release questions
- How long does Audi Financial Services take to release the lien?
- Audi Financial Services publishes paper titles generally mailed, and electronic titles or liens released to the DMV, approximately 10 business days after the account is paid in full, with possible extra DMV processing time. Your state may also set a legal deadline; check your state's page.
- Where does Audi Financial Services send the title after payoff?
- Audi says Audi Financial Services customers are those who lease or began financing before May 1, 2025, and that financing begun on or after that date is with Audi Retail Finance powered by Wells Fargo. For a financed vehicle, Audi Financial Services says paper titles are generally mailed, and electronic titles or liens are released to the DMV, approximately 10 business days after the account is paid in full. It says this may be faster in some states, as state law requires, and that the DMV may need additional processing time before you receive the title.
- What if the title or lien release never arrived?
- If you never got the title, Audi Financial Services says to log in to myAudi and send a secure message through the Message Center in the Audi Financial Services section. Audi says that for a financing agreement not held by Audi Financial Services, you should ask the company that financed your Audi about the title.
- Where do I send a lien release or title request to Audi Financial Services?
- Online: myAudi Message Center, in the Audi Financial Services section. Secure message through myAudi that Audi gives for a title you never received.