Citizens Auto lien release

Paid off your Citizens Auto loan? Getting the lien release and title

Citizens lists a separate phone line under its auto loan contacts for managing your title: updating the name on the title, changing the titling state, requesting a duplicate title or obtaining a lien satisfaction.

Everything Citizens Auto says about payoff

Your state may set a deadline; see yours below.

From Citizens Auto pagesWe only record what the lender publishes. Confirm with the lender before sending any original document.
Asking the lender

How to ask Citizens Auto for the release or title

Keep the payoff confirmation and the date the final payment cleared.

Everything Citizens Auto says about payoff

Citizens lists a separate phone line under its auto loan contacts for managing your title: updating the name on the title, changing the titling state, requesting a duplicate title or obtaining a lien satisfaction. Citizens says handling time may vary by state DMV. The page gives no release time and does not describe what happens to the title after payoff.

Call the Citizens auto loan title line at 1-866-999-0116 for a duplicate title or a lien satisfaction. Citizens lists auto loan servicing separately, at 1-800-708-6680.

Published contacts

Where to reach Citizens Auto

Copied from the lender's published pages. Contacts change, so confirm before mailing originals.

Where to send a title or lien release request

Phone: Citizens auto loan title line for a duplicate title or a lien satisfaction
1-866-999-0116

Other published contacts

The lender describes each one below. Check the purpose before you use one.

Phone: Auto loan servicing; Mon-Fri 7am to 10pm EST and Sat-Sun 9am to 6pm EST
1-800-708-6680
Your state decides the rest

Lien release rules where the car is titled

Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?

We have not published New Mexico, Utah or Wyoming yet. Ask that state's title agency for the lender's release deadline.

Still paying the loan?

Moving to another state with a Citizens Auto loan

If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.

Citizens Auto out-of-state title transfer
Official sources

Citizens Auto pages behind this guide

Checked Oct 7, 2026.

Citizens Auto lien release questions

How long does Citizens Auto take to release the lien?
Citizens Auto does not publish a release timeframe on the lender pages we cite in the sources section. Your state may set a legal deadline; check your state page.
Where does Citizens Auto send the title after payoff?
Citizens lists a separate phone line under its auto loan contacts for managing your title: updating the name on the title, changing the titling state, requesting a duplicate title or obtaining a lien satisfaction. Citizens says handling time may vary by state DMV. The page gives no release time and does not describe what happens to the title after payoff.
What if the title or lien release never arrived?
Citizens Auto does not publish a separate procedure. Ask for the date and method of the release, then check your state title record before requesting a duplicate.
Where do I send a lien release or title request to Citizens Auto?
Phone: 1-866-999-0116. Citizens auto loan title line for a duplicate title or a lien satisfaction.