How long does Connexus Credit Union take to release the lien?

Connexus Credit Union publishes a standard processing time of eight days after payoff for paper titles and lien releases, and notice to the state within eight days of the final payment for electronic titles. Your state may also set a legal deadline; check your state's page.

How do I contact the Connexus Credit Union title department?

Phone: 800.845.5025 (title copies, duplicate lien releases and general title questions). Mail: Connexus Credit Union, Attn: Title Operations, PO Box 8026, Wausau, WI 54402 (mailed title and lien release requests and forms). Email: titles@connexuscu.org (submitting completed title and lien release forms). Fax: 833.606.1559 (the number the FAQ gives to a new state's DMV for state-change title updates when you move; not stated for lien release requests)

Connexus Credit Union lien release

Paid off your Connexus Credit Union loan? Getting the lien release and title

Connexus says titles and lien releases have a standard processing time of eight days after loan payoff, followed by regular mail delivery. For electronic (paperless) titles it says it will notify the state of the lien release within eight days of receiving your final payment, after which the state DMV processes and mails on its own timeline. Whether a paper title or only a paper lien release is issued depends on your state.

Title department contacts Your state's rules

From Connexus Credit Union's official pagesWe only record what the lender publishes. Confirm with the lender before sending any original document.

Asking the lender

How to ask Connexus Credit Union for the release or title

If nothing arrived, see the next step below.

Request a title copy or duplicate lien release by phone, mail or email, or with the credit union's Lien Release Request form (an e-sign version or a printable version). Connexus says to include your name, loan number, vehicle year/make/model/VIN and mailing address.

If it never arrived: Connexus says that if your title is lost in the mail, it can issue a duplicate lien release. Contact it by phone, email or mail.

Title department

Connexus Credit Union title and lien release contacts

Copied from the lender's published pages. Contacts change, so confirm before mailing originals.

Phone: title copies, duplicate lien releases and general title questions: 800.845.5025
Mail: mailed title and lien release requests and forms: Connexus Credit Union, Attn: Title Operations, PO Box 8026, Wausau, WI 54402
Email: submitting completed title and lien release forms: titles@connexuscu.org
Fax: the number the FAQ gives to a new state's DMV for state-change title updates when you move; not stated for lien release requests: 833.606.1559

Optional paid help

Get the Connexus Credit Union lien release finished

Your Connexus Credit Union loan is paid off but the title, the release, or the state record still isn't right. We check the path and do the paperwork with you.

We find the release path for your state and lender from official sources.
We prepare the lien release or clear-title request, and any state form, for you to sign and send.
We track the lender and the state until the record shows the lien released.

One-time $89 for a paid-off loan whose title still shows the lien. We show the work, terms, exclusions, and delivery date before payment.

Every guide and official link on this site stays free.

Your state decides the rest

Lien release rules where the car is titled

Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?

Still paying the loan?

Moving to another state with a Connexus Credit Union loan

If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.

Connexus Credit Union out-of-state title transfer

Official sources

Connexus Credit Union pages behind this guide

Checked Sep 28, 2026.

Connexus Credit Union: Title and Lien Release FAQChecked 2026-09-28 ↗
Title / lien

Connexus Credit Union lien release questions

How long does Connexus Credit Union take to release the lien?: Connexus Credit Union publishes a standard processing time of eight days after payoff for paper titles and lien releases, and notice to the state within eight days of the final payment for electronic titles. Your state may also set a legal deadline; check your state's page.
Where does Connexus Credit Union send the title after payoff?: Connexus says titles and lien releases have a standard processing time of eight days after loan payoff, followed by regular mail delivery. For electronic (paperless) titles it says it will notify the state of the lien release within eight days of receiving your final payment, after which the state DMV processes and mails on its own timeline. Whether a paper title or only a paper lien release is issued depends on your state.
What if the title or lien release never arrived?: Connexus says that if your title is lost in the mail, it can issue a duplicate lien release. Contact it by phone, email or mail.
How do I contact the Connexus Credit Union title department?: Phone: 800.845.5025 (title copies, duplicate lien releases and general title questions). Mail: Connexus Credit Union, Attn: Title Operations, PO Box 8026, Wausau, WI 54402 (mailed title and lien release requests and forms). Email: titles@connexuscu.org (submitting completed title and lien release forms). Fax: 833.606.1559 (the number the FAQ gives to a new state's DMV for state-change title updates when you move; not stated for lien release requests)