NewStateDrive
Maserati Capital USA lien release

Paid off your Maserati Capital USA loan? Getting the lien release and title

Maserati Capital USA is the private-label auto finance brand of JPMorgan Chase Bank, N.A. (Chase). Chase says it typically releases the title or lien promptly but to allow up to 45 days after the final payment posts for mail time and state DMV processing, and it mails the title or lien release to the mailing address on your auto billing statements. In electronic (paperless) states, Chase electronically notifies the state's DMV of the lien release and the DMV provides the title. Florida requires the title to stay electronic unless the owner requests a paper title.

Title department contactsYour state's rules
From Maserati Capital USA's official pagesWe only record what the lender publishes. Confirm with the lender before sending any original document.

Maserati Capital USA is the private-label auto finance brand of JPMorgan Chase Bank, N.A. (Chase). A 2016 JPMorgan Chase press release announced Chase as the exclusive private-label financial provider to Maserati dealerships.

Asking the lender

How to ask Maserati Capital USA for the release or title

If nothing arrived, see the next step below.

Chase says to request a lien release through the Secure Message Center in online banking, by mail to Chase Auto, LA4-4025, 700 Kansas Lane, Monroe, LA 71203, or by calling Customer Service at 1-800-336-6675.

If it never arrived: Chase says to allow up to 45 days after the final payment posts, and advises reviewing your address with Chase and your state DMV and updating it before you complete payoff. If the title is held electronically, the DMV sends the lien-free title, so confirm your address with the DMV. In Florida, Chase says no lien-free title is generated when the electronic lien is released, so contact the state DMV to request one.

Title department

Maserati Capital USA title and lien release contacts

Copied from the lender's published pages. Contacts change, so confirm before mailing originals.

Phone: Chase Auto Customer Service (operator relay calls accepted); lien release and title requests. Published on Chase's Title & Lien Release FAQ, not on the Maserati Capital USA site
1-800-336-6675
Mail: lien release requests by mail (Chase Auto FAQ)
Chase Auto, LA4-4025, 700 Kansas Lane, Monroe, LA 71203
Online: lien release requests (Chase Auto FAQ)
Secure Message Center in Chase online banking
Fax: number Chase says to give your new state's DMV when moving, so it can request the title (Chase Auto FAQ)
(937) 481-5324
Mail: address Chase says to give your new state's DMV when moving (Chase Auto FAQ)
Chase Auto, PO Box 4420, Wilmington, OH 45177
Optional paid help

Get the Maserati Capital USA lien release finished

Your Maserati Capital USA loan is paid off but the title, the release, or the state record still isn't right. We check the path and do the paperwork with you.

  • We find the release path for your state and lender from official sources.
  • We prepare the lien release or clear-title request, and any state form, for you to sign and send.
  • We track the lender and the state until the record shows the lien released.
One-time $89 for a paid-off loan whose title still shows the lien. We show the work, terms, exclusions, and delivery date before payment.
Every guide and official link on this site stays free.
Your state decides the rest

Lien release rules where the car is titled

Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?

Still paying the loan?

Moving to another state with a Maserati Capital USA loan

If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.

Maserati Capital USA out-of-state title transfer
Official sources

Maserati Capital USA pages behind this guide

Checked Sep 28, 2026.

Maserati Capital USA lien release questions

How long does Maserati Capital USA take to release the lien?
Maserati Capital USA publishes up to 45 days after the final payment posts for mail time and state DMV processing, though Chase says it typically releases the title or lien promptly. Your state may also set a legal deadline; check your state's page.
Where does Maserati Capital USA send the title after payoff?
Maserati Capital USA is the private-label auto finance brand of JPMorgan Chase Bank, N.A. (Chase). Chase says it typically releases the title or lien promptly but to allow up to 45 days after the final payment posts for mail time and state DMV processing, and it mails the title or lien release to the mailing address on your auto billing statements. In electronic (paperless) states, Chase electronically notifies the state's DMV of the lien release and the DMV provides the title. Florida requires the title to stay electronic unless the owner requests a paper title.
What if the title or lien release never arrived?
Chase says to allow up to 45 days after the final payment posts, and advises reviewing your address with Chase and your state DMV and updating it before you complete payoff. If the title is held electronically, the DMV sends the lien-free title, so confirm your address with the DMV. In Florida, Chase says no lien-free title is generated when the electronic lien is released, so contact the state DMV to request one.
How do I contact the Maserati Capital USA title department?
Phone: 1-800-336-6675 (Chase Auto Customer Service (operator relay calls accepted); lien release and title requests. Published on Chase's Title & Lien Release FAQ, not on the Maserati Capital USA site). Mail: Chase Auto, LA4-4025, 700 Kansas Lane, Monroe, LA 71203 (lien release requests by mail (Chase Auto FAQ)). Online: Secure Message Center in Chase online banking (lien release requests (Chase Auto FAQ)). Fax: (937) 481-5324 (number Chase says to give your new state's DMV when moving, so it can request the title (Chase Auto FAQ)). Mail: Chase Auto, PO Box 4420, Wilmington, OH 45177 (address Chase says to give your new state's DMV when moving (Chase Auto FAQ))