Paid off your Rivian Financial Services loan? Getting the lien release and title
Rivian Financial Services accounts are held by JPMorgan Chase Bank, N.A. Chase says the account must be fully paid with a $0 balance and that it typically releases the title or lien promptly. Chase mails the title or lien release to the mailing address on the auto billing statements. In paperless states, Chase releases the lien electronically and the state DMV mails the lien-free title. Florida does not generate a lien-free title on electronic release, so the owner contacts the state DMV.
Rivian Financial Services is a tradename owned by Rivian, LLC and licensed to JPMorgan Chase Bank, N.A. (Chase), which holds the auto finance accounts, according to Chase's Rivian R1T article.
How to ask Rivian Financial Services for the release or title
If nothing arrived, see the next step below.
Chase says to use its Secure Message Center, mail, or its customer service phone line for title and lien release requests.
If it never arrived: For a lost, damaged, or not-received title or lien release, Chase says to contact it through the Secure Message Center, by mail, or by phone, and to include full name, loan account number, vehicle year/make/model, VIN, and the mailing address you want it sent to.
Rivian Financial Services title and lien release contacts
Copied from the lender's published pages. Contacts change, so confirm before mailing originals.
- Mail: lost, damaged, or unreceived title and lien release requests
- Chase Auto, LA4-4025, 700 Kansas Lane, Monroe, LA 71203
- Phone: title and lien release questions (operator relay calls accepted)
- 1-800-336-6675
- Online: title and lien release requests from the online account
- Secure Message Center
- Fax: state DMV requests to Chase for documents to complete registration or title updates
- (937) 481-5324
- Mail: state DMV requests to Chase for documents to complete registration or title updates
- PO Box 4420, Wilmington, OH 45177
Get the Rivian Financial Services lien release finished
Your Rivian Financial Services loan is paid off but the title, the release, or the state record still isn't right. We check the path and do the paperwork with you.
- We find the release path for your state and lender from official sources.
- We prepare the lien release or clear-title request, and any state form, for you to sign and send.
- We track the lender and the state until the record shows the lien released.
Lien release rules where the car is titled
Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
Moving to another state with a Rivian Financial Services loan
If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.
Rivian Financial Services pages behind this guide
Checked Sep 28, 2026.
Rivian Financial Services lien release questions
- How long does Rivian Financial Services take to release the lien?
- Rivian Financial Services publishes up to 45 days after the final payment posts, including mail time and state DMV processing. Your state may also set a legal deadline; check your state's page.
- Where does Rivian Financial Services send the title after payoff?
- Rivian Financial Services accounts are held by JPMorgan Chase Bank, N.A. Chase says the account must be fully paid with a $0 balance and that it typically releases the title or lien promptly. Chase mails the title or lien release to the mailing address on the auto billing statements. In paperless states, Chase releases the lien electronically and the state DMV mails the lien-free title. Florida does not generate a lien-free title on electronic release, so the owner contacts the state DMV.
- What if the title or lien release never arrived?
- For a lost, damaged, or not-received title or lien release, Chase says to contact it through the Secure Message Center, by mail, or by phone, and to include full name, loan account number, vehicle year/make/model, VIN, and the mailing address you want it sent to.
- How do I contact the Rivian Financial Services title department?
- Mail: Chase Auto, LA4-4025, 700 Kansas Lane, Monroe, LA 71203 (lost, damaged, or unreceived title and lien release requests). Phone: 1-800-336-6675 (title and lien release questions (operator relay calls accepted)). Online: Secure Message Center (title and lien release requests from the online account). Fax: (937) 481-5324 (state DMV requests to Chase for documents to complete registration or title updates). Mail: PO Box 4420, Wilmington, OH 45177 (state DMV requests to Chase for documents to complete registration or title updates)