Paid off your Bank of America Auto loan? Getting the lien release and title
Bank of America says the process to pay off the loan and release the lien can take up to 10 to 12 business days. Once that is complete, in most situations you should receive your lien release, paid-in-full letter and title (if the title is not electronic) within another 7 to 10 business days. If the title is electronic or other conditions apply, the paid-in-full letter explains how to get the title and confirms the lien release was recorded.
How to ask Bank of America Auto for the release or title
If nothing arrived, see the next step below.
Bank of America sends the documents after payoff and tells you to keep your mailing address current in Online Banking under Profile & Settings, then Your Contact Info, or in the mobile app under Menu, Settings, Profile, Contact Info. Its auto loan contact page lists a number for existing customers.
If it never arrived: Bank of America says it cannot expedite your state's titling office process and that an out-of-date mailing address can cause delays.
Bank of America Auto title and lien release contacts
Copied from the lender's published pages. Contacts change, so confirm before mailing originals.
- Phone: existing-customer auto loan line (Mon-Fri 8 a.m.-8 p.m. ET per the contact page; the FAQ also lists it as the 24/7 automated payoff-quote line); not labelled specifically for title requests
- 800.215.6195
- Mail: payoff payments by mail, per the FAQ; not a title or lien release address
- Bank of America, N.A., PO Box 17237, Wilmington, DE 19886-7237
Get the Bank of America Auto lien release finished
Your Bank of America Auto loan is paid off but the title, the release, or the state record still isn't right. We check the path and do the paperwork with you.
- We find the release path for your state and lender from official sources.
- We prepare the lien release or clear-title request, and any state form, for you to sign and send.
- We track the lender and the state until the record shows the lien released.
Lien release rules where the car is titled
Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
Moving to another state with a Bank of America Auto loan
If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.
Bank of America Auto pages behind this guide
Checked Sep 28, 2026.
Bank of America Auto lien release questions
- How long does Bank of America Auto take to release the lien?
- Bank of America Auto publishes up to 10 to 12 business days to pay off and release the lien, then typically 7 to 10 business days to receive the lien release, paid-in-full letter and title if the title is not electronic. Your state may also set a legal deadline; check your state's page.
- Where does Bank of America Auto send the title after payoff?
- Bank of America says the process to pay off the loan and release the lien can take up to 10 to 12 business days. Once that is complete, in most situations you should receive your lien release, paid-in-full letter and title (if the title is not electronic) within another 7 to 10 business days. If the title is electronic or other conditions apply, the paid-in-full letter explains how to get the title and confirms the lien release was recorded.
- What if the title or lien release never arrived?
- Bank of America says it cannot expedite your state's titling office process and that an out-of-date mailing address can cause delays.
- How do I contact the Bank of America Auto title department?
- Phone: 800.215.6195 (existing-customer auto loan line (Mon-Fri 8 a.m.-8 p.m. ET per the contact page; the FAQ also lists it as the 24/7 automated payoff-quote line); not labelled specifically for title requests). Mail: Bank of America, N.A., PO Box 17237, Wilmington, DE 19886-7237 (payoff payments by mail, per the FAQ; not a title or lien release address)