Bridgecrest lien release

Paid off your Bridgecrest loan? Getting the lien release and title

Bridgecrest says it can take time to process your account payoff and title release, and it gives no timeline. For an update on your title release, Bridgecrest says to call its Customer Service. When you receive the signed-off title, Bridgecrest says to take it to your local DMV to receive a title in your name as soon as possible, and to refer to your DMV for specific guidelines.

Your state may set a deadline; see yours below.

From Bridgecrest pagesWe only record what the lender publishes. Confirm with the lender before sending any original document.
Asking the lender

How to ask Bridgecrest for the release or title

If nothing arrived, see the next step below.

Call Bridgecrest Customer Service at 800-967-8526 for an update on your title release. Bridgecrest also lists 602-831-0050 for texting an agent about your account.

If it never arrived: If you misplaced the signed-off title, Bridgecrest says it can provide a notarized lien release to give to your DMV; call Customer Service at 800-967-8526. If the DMV says the vehicle title is still not in your name when you try to register the car for the first time, Bridgecrest says to contact the dealership where you bought the vehicle.

Published contacts

Where to reach Bridgecrest

Copied from the lender's published pages. Contacts change, so confirm before mailing originals.

Where to send a title or lien release request

Phone: Customer Service; title release updates after payoff and a notarized lien release if the signed-off title is lost
800-967-8526

Other published contacts

The lender describes each one below. Check the purpose before you use one.

Phone: Text an agent; general account questions
602-831-0050
Mail: For final payoff payments by mail; not for lien release requests
LOCKBOX SERVICES, Bridgecrest - Box 842695, 3440 Flair Drive, 4th Floor, El Monte, CA 91731

For a state DMV's title requests (including your new state's)

Fax: Where your DMV faxes a title request on DMV letterhead when you change states
866-665-7185
Your state decides the rest

Lien release rules where the car is titled

Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?

We have not published New Mexico, Utah or Wyoming yet. Ask that state's title agency for the lender's release deadline.

Still paying the loan?

Moving to another state with a Bridgecrest auto loan

If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.

Bridgecrest out-of-state title transfer
Official sources

Bridgecrest pages behind this guide

Checked Oct 7, 2026.

Bridgecrest lien release questions

How long does Bridgecrest take to release the lien?
Bridgecrest does not publish a release timeframe on the lender pages we cite in the sources section. Your state may set a legal deadline; check your state page.
Where does Bridgecrest send the title after payoff?
Bridgecrest says it can take time to process your account payoff and title release, and it gives no timeline. For an update on your title release, Bridgecrest says to call its Customer Service. When you receive the signed-off title, Bridgecrest says to take it to your local DMV to receive a title in your name as soon as possible, and to refer to your DMV for specific guidelines.
What if the title or lien release never arrived?
If you misplaced the signed-off title, Bridgecrest says it can provide a notarized lien release to give to your DMV; call Customer Service at 800-967-8526. If the DMV says the vehicle title is still not in your name when you try to register the car for the first time, Bridgecrest says to contact the dealership where you bought the vehicle.
Where do I send a lien release or title request to Bridgecrest?
Phone: 800-967-8526. Customer Service; title release updates after payoff and a notarized lien release if the signed-off title is lost.