Paid off your Chrysler Capital loan? Getting the lien release and title
The Chrysler Capital website now redirects to Santander Consumer USA. Santander says that for an electronic title it notifies the state that the lien is satisfied, and the state's titling division then mails you the title. California mails to the registration address on file. In Florida you must ask the state for a paper title. For a paper title, Santander ships the title by USPS. Where you hold the title, Santander ships a Release of Lien document by USPS. Take either to the state titling division to get a new title with no lienholder. Santander's blog adds that personal checks and other unsecured payments may be held longer before the title is released.
The chryslercapital.com pages for support, about, contact us and the discovery center now redirect to santanderconsumerusa.com. Santander Consumer USA publishes the title and lien release process on its own Titles page (https://santanderconsumerusa.com/titles) and blog.
How to ask Chrysler Capital for the release or title
If nothing arrived, see the next step below.
Contact Santander's titles team by phone, mail or fax. Santander's blog says that if you lose the original title or lien release you should contact your original lender for help before selling or trading the vehicle, and that if your state uses electronic liens and no title has arrived you should ask your state's titling agency.
If it never arrived: Santander's blog says to contact your state's auto-titling agency if your state processes electronic liens and you have not received your title, and to contact your original lender for help getting a new title if the title or lien release is lost, before you sell or trade the vehicle.
Chrysler Capital title and lien release contacts
Copied from the lender's published pages. Contacts change, so confirm before mailing originals.
- Phone: title-related inquiries (Mon-Fri 7 a.m.-6 p.m. CT per the Santander contact page)
- 800-526-0157
- Mail: title requests
- Santander, Titles Department, 1601 Elm St., Dallas, TX 75201
- Fax: title requests
- 214-237-3549
Get the Chrysler Capital lien release finished
Your Chrysler Capital loan is paid off but the title, the release, or the state record still isn't right. We check the path and do the paperwork with you.
- We find the release path for your state and lender from official sources.
- We prepare the lien release or clear-title request, and any state form, for you to sign and send.
- We track the lender and the state until the record shows the lien released.
Lien release rules where the car is titled
Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
Moving to another state with a Chrysler Capital loan
If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.
Chrysler Capital pages behind this guide
Checked Sep 28, 2026.
Chrysler Capital lien release questions
- How long does Chrysler Capital take to release the lien?
- Chrysler Capital publishes up to three weeks for the state to process and mail the title. Your state may also set a legal deadline; check your state's page.
- Where does Chrysler Capital send the title after payoff?
- The Chrysler Capital website now redirects to Santander Consumer USA. Santander says that for an electronic title it notifies the state that the lien is satisfied, and the state's titling division then mails you the title. California mails to the registration address on file. In Florida you must ask the state for a paper title. For a paper title, Santander ships the title by USPS. Where you hold the title, Santander ships a Release of Lien document by USPS. Take either to the state titling division to get a new title with no lienholder. Santander's blog adds that personal checks and other unsecured payments may be held longer before the title is released.
- What if the title or lien release never arrived?
- Santander's blog says to contact your state's auto-titling agency if your state processes electronic liens and you have not received your title, and to contact your original lender for help getting a new title if the title or lien release is lost, before you sell or trade the vehicle.
- How do I contact the Chrysler Capital title department?
- Phone: 800-526-0157 (title-related inquiries (Mon-Fri 7 a.m.-6 p.m. CT per the Santander contact page)). Mail: Santander, Titles Department, 1601 Elm St., Dallas, TX 75201 (title requests). Fax: 214-237-3549 (title requests)