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Direct Federal Credit Union lien release

Paid off your Direct Federal Credit Union loan? Getting the lien release and title

Direct Federal's FAQ says it is a lienholder with an interest in the property on the title until the loan is paid in full. For a member who loses the title after the loan is paid and the lien is released, the FAQ says to bring the paid loan letter, which includes a lien release statement, to the RMV to request a new title.

Title department contactsYour state's rules
From Direct Federal Credit Union's official pagesWe only record what the lender publishes. Confirm with the lender before sending any original document.
Asking the lender

How to ask Direct Federal Credit Union for the release or title

If nothing arrived, see the next step below.

For title questions, Direct Federal lists 888.2DIRECT, the Online Banking Message Center, which is available 24/7, and live chat, Monday to Friday, 8 a.m. to 5 p.m.

If it never arrived: If you lose your title after the loan is paid in full, bring the paid loan letter, which includes the lien release statement, to your RMV to request a new title.

Title department

Direct Federal Credit Union title and lien release contacts

Copied from the lender's published pages. Contacts change, so confirm before mailing originals.

Phone: title questions, state changes and duplicate title requests (Mon-Fri 8 a.m.-5 p.m., Sat 8 a.m.-1 p.m.)
888.2DIRECT (888-234-7328)
Online: title questions and state change requests
Online Banking Message Center (available 24/7)
Mail: address the FAQ gives for title or lien-placement paperwork if an envelope is lost; not a lien release address
Direct Federal Credit Union, Attn: Loan Servicing, 50 Cabot Street, Needham, MA 02494
Mail: lienholder address to list on a title application
Direct Federal Credit Union ISAOA/ATIMA, P.O. Box 2092, Carmel, IN 46082
Optional paid help

Get the Direct Federal Credit Union lien release finished

Your Direct Federal Credit Union loan is paid off but the title, the release, or the state record still isn't right. We check the path and do the paperwork with you.

  • We find the release path for your state and lender from official sources.
  • We prepare the lien release or clear-title request, and any state form, for you to sign and send.
  • We track the lender and the state until the record shows the lien released.
One-time $89 for a paid-off loan whose title still shows the lien. We show the work, terms, exclusions, and delivery date before payment.
Every guide and official link on this site stays free.
Your state decides the rest

Lien release rules where the car is titled

Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?

Still paying the loan?

Moving to another state with a Direct Federal Credit Union loan

If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.

Direct Federal Credit Union out-of-state title transfer
Official sources

Direct Federal Credit Union pages behind this guide

Checked Sep 28, 2026.

Direct Federal Credit Union lien release questions

How long does Direct Federal Credit Union take to release the lien?
Direct Federal Credit Union does not publish a release timeframe that we could verify. Your state may set a legal deadline; check your state's page.
Where does Direct Federal Credit Union send the title after payoff?
Direct Federal's FAQ says it is a lienholder with an interest in the property on the title until the loan is paid in full. For a member who loses the title after the loan is paid and the lien is released, the FAQ says to bring the paid loan letter, which includes a lien release statement, to the RMV to request a new title.
What if the title or lien release never arrived?
If you lose your title after the loan is paid in full, bring the paid loan letter, which includes the lien release statement, to your RMV to request a new title.
How do I contact the Direct Federal Credit Union title department?
Phone: 888.2DIRECT (888-234-7328) (title questions, state changes and duplicate title requests (Mon-Fri 8 a.m.-5 p.m., Sat 8 a.m.-1 p.m.)). Online: Online Banking Message Center (available 24/7) (title questions and state change requests). Mail: Direct Federal Credit Union, Attn: Loan Servicing, 50 Cabot Street, Needham, MA 02494 (address the FAQ gives for title or lien-placement paperwork if an envelope is lost; not a lien release address). Mail: Direct Federal Credit Union ISAOA/ATIMA, P.O. Box 2092, Carmel, IN 46082 (lienholder address to list on a title application)