Paid off your Exeter Finance loan? Getting the lien release and title
Exeter's FAQ says the certificate of title or lien satisfaction is sent to the authorized party, meaning the person or entity that paid off the loan, in accordance with state-specific regulations after the payoff has posted and the account is paid in full.
How to ask Exeter Finance for the release or title
Keep the payoff confirmation and the date the final payment cleared.
Exeter lists a phone line and a MyAccount Message Center, and it gives a P.O. Box for forms related to titles and registration.
Exeter Finance title and lien release contacts
Copied from the lender's published pages. Contacts change, so confirm before mailing originals.
- Phone: general customer service (support page lists Mon-Fri 8:00 AM-7:00 PM CT, Sat 8:00 AM-5:00 PM CT); the FAQ also uses it for payoff quotes
- (800) 321-9637
- Mail: forms related to titles and registration, per the FAQ; not labelled for lien release requests
- Exeter Finance P.O. Box 166008 Irving, TX 75016
- Online: account-specific requests; the support page says Exeter responds within 48 hours
- MyAccount Message Center (log in at myaccount.exeterfinance.com)
Get the Exeter Finance lien release finished
Your Exeter Finance loan is paid off but the title, the release, or the state record still isn't right. We check the path and do the paperwork with you.
- We find the release path for your state and lender from official sources.
- We prepare the lien release or clear-title request, and any state form, for you to sign and send.
- We track the lender and the state until the record shows the lien released.
Lien release rules where the car is titled
Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
Moving to another state with a Exeter Finance loan
If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.
Exeter Finance pages behind this guide
Checked Sep 28, 2026.
Exeter Finance lien release questions
- How long does Exeter Finance take to release the lien?
- Exeter Finance does not publish a release timeframe that we could verify. Your state may set a legal deadline; check your state's page.
- Where does Exeter Finance send the title after payoff?
- Exeter's FAQ says the certificate of title or lien satisfaction is sent to the authorized party, meaning the person or entity that paid off the loan, in accordance with state-specific regulations after the payoff has posted and the account is paid in full.
- What if the title or lien release never arrived?
- Exeter Finance does not publish a separate procedure. Ask for the date and method of the release, then check your state title record before requesting a duplicate.
- How do I contact the Exeter Finance title department?
- Phone: (800) 321-9637 (general customer service (support page lists Mon-Fri 8:00 AM-7:00 PM CT, Sat 8:00 AM-5:00 PM CT); the FAQ also uses it for payoff quotes). Mail: Exeter Finance P.O. Box 166008 Irving, TX 75016 (forms related to titles and registration, per the FAQ; not labelled for lien release requests). Online: MyAccount Message Center (log in at myaccount.exeterfinance.com) (account-specific requests; the support page says Exeter responds within 48 hours)