Paid off your GM Financial loan? Getting the lien release and title
GM Financial says it sends the title or lien release to you within 30 days of your final payment clearing, depending on payment method and applicable state laws. In states with electronic liens it notifies the state of the lien release electronically, and it says electronic titles and liens are released to the state agency about 10 business days after an account is paid in full, with extra state processing time before you get a title. It asks you to make sure your address is correct before you make the final payment, or the title may be sent to the wrong address.
How to ask GM Financial for the release or title
If nothing arrived, see the next step below.
Titles and lien releases for paid-off accounts are sent automatically after the final payment clears. Update your address by logging in to MyAccount or contacting GM Financial. GM Financial's title release page points lost-title requests to getmycartitle.com/gmfinancial, and fees may apply. That site, operated by PDP Group, Inc., also offers a Lien Satisfaction Letter for financed accounts to show the loan was paid in full.
If it never arrived: GM Financial's title release page sends lost-title requests to getmycartitle.com/gmfinancial, and fees may apply.
GM Financial title and lien release contacts
Copied from the lender's published pages. Contacts change, so confirm before mailing originals.
- Phone: GM Financial retail and lease customer service, Monday to Friday 7 a.m. to 6 p.m. CT and Saturday 9 a.m. to 1 p.m. CT (contact page does not label it as the titles line)
- 1-800-284-2271
- Online: lost title and Lien Satisfaction Letter requests, a service of PDP Group, Inc.; its page lists (888) 557-2819 for support
- getmycartitle.com/gmfinancial
- Phone: support number listed on getmycartitle.com/gmfinancial (PDP Group, Inc.)
- (888) 557-2819
Get the GM Financial lien release finished
Your GM Financial loan is paid off but the title, the release, or the state record still isn't right. We check the path and do the paperwork with you.
- We find the release path for your state and lender from official sources.
- We prepare the lien release or clear-title request, and any state form, for you to sign and send.
- We track the lender and the state until the record shows the lien released.
Lien release rules where the car is titled
Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
Moving to another state with a GM Financial loan
If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.
GM Financial pages behind this guide
Checked Sep 28, 2026.
- GM Financial: Title ReleaseChecked 2026-09-28 ↗Title / lien
- GM Financial: I have paid off my account. When will I get my title?Checked 2026-09-28 ↗Title / lien
- GM Financial: I Paid Off My Car, Now What?Checked 2026-09-28 ↗Title / lien
- GM Financial: ContactChecked 2026-09-28 ↗Title / lien
- Get My Car Title (PDP Group, Inc.) for GM FinancialChecked 2026-09-28 ↗Title / lien
GM Financial lien release questions
- How long does GM Financial take to release the lien?
- GM Financial publishes a release within 30 days of your final payment clearing, or earlier if state law requires, with electronic liens released to the state about 10 business days after payoff. Your state may also set a legal deadline; check your state's page.
- Where does GM Financial send the title after payoff?
- GM Financial says it sends the title or lien release to you within 30 days of your final payment clearing, depending on payment method and applicable state laws. In states with electronic liens it notifies the state of the lien release electronically, and it says electronic titles and liens are released to the state agency about 10 business days after an account is paid in full, with extra state processing time before you get a title. It asks you to make sure your address is correct before you make the final payment, or the title may be sent to the wrong address.
- What if the title or lien release never arrived?
- GM Financial's title release page sends lost-title requests to getmycartitle.com/gmfinancial, and fees may apply.
- How do I contact the GM Financial title department?
- Phone: 1-800-284-2271 (GM Financial retail and lease customer service, Monday to Friday 7 a.m. to 6 p.m. CT and Saturday 9 a.m. to 1 p.m. CT (contact page does not label it as the titles line)). Online: getmycartitle.com/gmfinancial (lost title and Lien Satisfaction Letter requests, a service of PDP Group, Inc.; its page lists (888) 557-2819 for support). Phone: (888) 557-2819 (support number listed on getmycartitle.com/gmfinancial (PDP Group, Inc.))