Infiniti Financial Services (IFS) lien release

Paid off your Infiniti Financial Services (IFS) loan? Getting the lien release and title

Infiniti Financial Services (IFS) says that, depending on the state where your title is held, your title or lien release will be mailed within 10 business days after your final payment clears. If your state has an electronic title system, IFS says it can take up to 6 weeks for the state to mail the paper title, and to contact your local DMV for its status.

Everything Infiniti Financial Services says about payoff

From Infiniti Financial Services pagesWe only record what the lender publishes. Confirm with the lender before sending any original document.
Asking the lender

How to ask Infiniti Financial Services (IFS) for the release or title

If nothing arrived, see the next step below.

Everything Infiniti Financial Services says about payoff

Infiniti Financial Services (IFS) says that, depending on the state where your title is held, your title or lien release will be mailed within 10 business days after your final payment clears. If your state has an electronic title system, IFS says it can take up to 6 weeks for the state to mail the paper title, and to contact your local DMV for its status. In Florida, IFS says you must contact your local county tax assessor's office to have the title released. If you receive a paper title with IFS's lien on it, IFS says to take it to your local DMV, MVA or tax assessor's office, depending on your state, to remove the lien and get a clear title in your name.

Call the IFS title number, 1-800-627-4437, or chat with an online representative. IFS's contact page lists phone and chat hours of Mon-Fri 7 a.m.-7 p.m. CT and says phone or chat is the best way to reach it.

If it never arrived: IFS says that if you misplaced your title, or it has been more than 20 business days since you paid off your account, you should contact Customer Service at 1-800-627-4437 or chat with an online representative. If your state has an electronic title system, IFS says to contact your local DMV for the status of the paper title. For a Florida title, contact your local county tax assessor's office to have it released.

Published contacts

Where to reach Infiniti Financial Services (IFS)

Copied from the lender's published pages. Contacts change, so confirm before mailing originals.

Where to send a title or lien release request

Phone: Customer Service, the number IFS's title articles give for title questions and a title that has not arrived
1-800-627-4437

Other published contacts

The lender describes each one below. Check the purpose before you use one.

Phone: General Customer Service line on IFS's contact page; Mon-Fri 7 a.m.-7 p.m. CT
1-866-456-4124
Mail: General correspondence address IFS lists on its contact page; not for lien release requests
IFS, P.O. Box 660360, Dallas, TX 75266-0360
Your state decides the rest

Lien release rules where the car is titled

Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?

We have not published New Mexico, Utah or Wyoming yet. Ask that state's title agency for the lender's release deadline.

Still paying the loan?

Moving to another state with an Infiniti Financial Services auto loan

If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.

Infiniti Financial Services (IFS) out-of-state title transfer
Official sources

Infiniti Financial Services (IFS) pages behind this guide

Checked Oct 7, 2026.

Infiniti Financial Services (IFS) lien release questions

How long does Infiniti Financial Services (IFS) take to release the lien?
Infiniti Financial Services (IFS) publishes a title or lien release mailed within 10 business days after the final payment clears, or up to 6 weeks for the state to mail an electronic title. Your state may also set a legal deadline; check your state's page.
Where does Infiniti Financial Services (IFS) send the title after payoff?
Infiniti Financial Services (IFS) says that, depending on the state where your title is held, your title or lien release will be mailed within 10 business days after your final payment clears. If your state has an electronic title system, IFS says it can take up to 6 weeks for the state to mail the paper title, and to contact your local DMV for its status. In Florida, IFS says you must contact your local county tax assessor's office to have the title released. If you receive a paper title with IFS's lien on it, IFS says to take it to your local DMV, MVA or tax assessor's office, depending on your state, to remove the lien and get a clear title in your name.
What if the title or lien release never arrived?
IFS says that if you misplaced your title, or it has been more than 20 business days since you paid off your account, you should contact Customer Service at 1-800-627-4437 or chat with an online representative. If your state has an electronic title system, IFS says to contact your local DMV for the status of the paper title. For a Florida title, contact your local county tax assessor's office to have it released.
Where do I send a lien release or title request to Infiniti Financial Services (IFS)?
Phone: 1-800-627-4437. Customer Service, the number IFS's title articles give for title questions and a title that has not arrived.