Paid off your Infiniti Financial Services (IFS) loan? Getting the lien release and title
Infiniti Financial Services (IFS) says that, depending on the state where your title is held, your title or lien release will be mailed within 10 business days after your final payment clears. If your state has an electronic title system, IFS says it can take up to 6 weeks for the state to mail the paper title, and to contact your local DMV for its status.
How to ask Infiniti Financial Services (IFS) for the release or title
If nothing arrived, see the next step below.
Everything Infiniti Financial Services says about payoff
Infiniti Financial Services (IFS) says that, depending on the state where your title is held, your title or lien release will be mailed within 10 business days after your final payment clears. If your state has an electronic title system, IFS says it can take up to 6 weeks for the state to mail the paper title, and to contact your local DMV for its status. In Florida, IFS says you must contact your local county tax assessor's office to have the title released. If you receive a paper title with IFS's lien on it, IFS says to take it to your local DMV, MVA or tax assessor's office, depending on your state, to remove the lien and get a clear title in your name.
Call the IFS title number, 1-800-627-4437, or chat with an online representative. IFS's contact page lists phone and chat hours of Mon-Fri 7 a.m.-7 p.m. CT and says phone or chat is the best way to reach it.
If it never arrived: IFS says that if you misplaced your title, or it has been more than 20 business days since you paid off your account, you should contact Customer Service at 1-800-627-4437 or chat with an online representative. If your state has an electronic title system, IFS says to contact your local DMV for the status of the paper title. For a Florida title, contact your local county tax assessor's office to have it released.
Want it in writing? Build a free request letter for your records. It never asks for your VIN or loan number.
Where to reach Infiniti Financial Services (IFS)
Copied from the lender's published pages. Contacts change, so confirm before mailing originals.
Where to send a title or lien release request
- Phone: Customer Service, the number IFS's title articles give for title questions and a title that has not arrived
- 1-800-627-4437
Other published contacts
The lender describes each one below. Check the purpose before you use one.
- Phone: General Customer Service line on IFS's contact page; Mon-Fri 7 a.m.-7 p.m. CT
- 1-866-456-4124
- Mail: General correspondence address IFS lists on its contact page; not for lien release requests
- IFS, P.O. Box 660360, Dallas, TX 75266-0360
Lien release rules where the car is titled
Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?
We have not published New Mexico, Utah or Wyoming yet. Ask that state's title agency for the lender's release deadline.
Get the Infiniti Financial Services (IFS) lien release finished
Your Infiniti Financial Services (IFS) loan is paid off but the title, the release, or the state record still isn't right. We check the path and prepare the paperwork for you to sign and send.
Do it yourself, free
Follow your state's official steps and use its form, build a free request letter, and use the official lookups. All of it is on this site and none of it needs us.
Paid help
We find the release path for your state and lender and prepare the request and any state form. You sign and send it.
Follow-up: Structured case updates plus lender and state milestone coordination through one final proof check, for up to 30 calendar days after the initial report is delivered. We cannot guarantee a release, a clear title or a date.
Lenders that are out of business or merged, court orders, and bonded titles are not included; those cases are reviewed and quoted separately.
Every guide and official link on this site stays free.
Moving to another state with an Infiniti Financial Services auto loan
If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.
Infiniti Financial Services (IFS) pages behind this guide
Checked Oct 7, 2026.
- Infiniti Finance: my account is paid off, when should I expect my titleChecked 2026-10-07 ↗Title / lien
- Infiniti Finance: paid off but I can't locate my titleChecked 2026-10-07 ↗Title / lien
- Infiniti Finance: paper title received after payoffChecked 2026-10-07 ↗Title / lien
- Infiniti Finance: contact usChecked 2026-10-07 ↗Title / lien
Infiniti Financial Services (IFS) lien release questions
- How long does Infiniti Financial Services (IFS) take to release the lien?
- Infiniti Financial Services (IFS) publishes a title or lien release mailed within 10 business days after the final payment clears, or up to 6 weeks for the state to mail an electronic title. Your state may also set a legal deadline; check your state's page.
- Where does Infiniti Financial Services (IFS) send the title after payoff?
- Infiniti Financial Services (IFS) says that, depending on the state where your title is held, your title or lien release will be mailed within 10 business days after your final payment clears. If your state has an electronic title system, IFS says it can take up to 6 weeks for the state to mail the paper title, and to contact your local DMV for its status. In Florida, IFS says you must contact your local county tax assessor's office to have the title released. If you receive a paper title with IFS's lien on it, IFS says to take it to your local DMV, MVA or tax assessor's office, depending on your state, to remove the lien and get a clear title in your name.
- What if the title or lien release never arrived?
- IFS says that if you misplaced your title, or it has been more than 20 business days since you paid off your account, you should contact Customer Service at 1-800-627-4437 or chat with an online representative. If your state has an electronic title system, IFS says to contact your local DMV for the status of the paper title. For a Florida title, contact your local county tax assessor's office to have it released.
- Where do I send a lien release or title request to Infiniti Financial Services (IFS)?
- Phone: 1-800-627-4437. Customer Service, the number IFS's title articles give for title questions and a title that has not arrived.