Paid off your Subaru Motors Finance loan? Getting the lien release and title
JPMorgan Chase Bank, N.A. provides auto financing and leasing to Subaru customers through the Subaru Motors Finance program, according to Subaru's financing page. Chase says the account must be fully paid with a $0 balance, that it typically releases the title or lien promptly, and that it mails the title or lien release to the mailing address on the auto billing statements. In paperless states, Chase releases the lien electronically and the state DMV mails the lien-free title, except Florida, where the owner contacts the DMV.
Subaru's financing page says JPMorgan Chase Bank, N.A. provides auto financing and leasing to Subaru customers through the Subaru Motors Finance (SMF) program.
How to ask Subaru Motors Finance for the release or title
If nothing arrived, see the next step below.
Chase says to use its Secure Message Center, mail, or its customer service phone line for title and lien release requests.
If it never arrived: For a lost, damaged, or not-received title or lien release, Chase says to contact it through the Secure Message Center, by mail, or by phone, and to include full name, loan account number, vehicle year/make/model, VIN, and the mailing address you want it sent to.
Subaru Motors Finance title and lien release contacts
Copied from the lender's published pages. Contacts change, so confirm before mailing originals.
- Mail: lost, damaged, or unreceived title and lien release requests
- Chase Auto, LA4-4025, 700 Kansas Lane, Monroe, LA 71203
- Phone: title and lien release questions (operator relay calls accepted)
- 1-800-336-6675
- Online: title and lien release requests from the online account
- Secure Message Center
- Fax: state DMV requests to Chase for documents to complete registration or title updates
- (937) 481-5324
- Mail: state DMV requests to Chase for documents to complete registration or title updates
- PO Box 4420, Wilmington, OH 45177
Get the Subaru Motors Finance lien release finished
Your Subaru Motors Finance loan is paid off but the title, the release, or the state record still isn't right. We check the path and do the paperwork with you.
- We find the release path for your state and lender from official sources.
- We prepare the lien release or clear-title request, and any state form, for you to sign and send.
- We track the lender and the state until the record shows the lien released.
Lien release rules where the car is titled
Each state sets who sends the title, the lender deadline, and what to do if the lender is gone. Lender out of business?
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
Moving to another state with a Subaru Motors Finance loan
If the loan is still open and you are moving, the lender keeps the title and sends it to the new state.
Subaru Motors Finance pages behind this guide
Checked Sep 28, 2026.
Subaru Motors Finance lien release questions
- How long does Subaru Motors Finance take to release the lien?
- Subaru Motors Finance publishes up to 45 days after the final payment posts, including mail time and state DMV processing. Your state may also set a legal deadline; check your state's page.
- Where does Subaru Motors Finance send the title after payoff?
- JPMorgan Chase Bank, N.A. provides auto financing and leasing to Subaru customers through the Subaru Motors Finance program, according to Subaru's financing page. Chase says the account must be fully paid with a $0 balance, that it typically releases the title or lien promptly, and that it mails the title or lien release to the mailing address on the auto billing statements. In paperless states, Chase releases the lien electronically and the state DMV mails the lien-free title, except Florida, where the owner contacts the DMV.
- What if the title or lien release never arrived?
- For a lost, damaged, or not-received title or lien release, Chase says to contact it through the Secure Message Center, by mail, or by phone, and to include full name, loan account number, vehicle year/make/model, VIN, and the mailing address you want it sent to.
- How do I contact the Subaru Motors Finance title department?
- Mail: Chase Auto, LA4-4025, 700 Kansas Lane, Monroe, LA 71203 (lost, damaged, or unreceived title and lien release requests). Phone: 1-800-336-6675 (title and lien release questions (operator relay calls accepted)). Online: Secure Message Center (title and lien release requests from the online account). Fax: (937) 481-5324 (state DMV requests to Chase for documents to complete registration or title updates). Mail: PO Box 4420, Wilmington, OH 45177 (state DMV requests to Chase for documents to complete registration or title updates)